Answers to Frequently Asked Questions:
Where can I purchase your products?
We sell thru Electrical Distributors. Please Email Customer Service or call us (1-800-842-9345) for a distributor near you.
Where are you located?
Our Corporate Headquarters are located at 4015 Airport Ext Road, Monroe, NC 28110-5023.
What are your hours of operation?
Our office is open Monday thru Friday, 8:00am - 5:00pm Eastern Time.
I am not sure which fixture best suits my light needs?
Our Customer Service Representatives are standing by to assist you. Please call us during our regular business hours (1-800-842-9345) or Email Us for customer service.
Can you help design a fixture to meet my specific requirement?
Yes, our Application Engineering Department will be happy to help design an LED fixture to your specifications. You may use our LED Application Engineering Form and email to us.
Can I install your fixtures myself?
All electrical fixtures should be installed by a certified electrician.
Are your fixtures warranted?
W.F.Harris Lighting warrants all manufactured fixtures to be free from defects in materials and workmanship when properly maintained, under normal use and service, for a period of one(1) year from date of shipment. W.F.Harris Lighting will repair or replace any High Abuse Polycarbonate luminaire (lens, housing, back plate) rendered inoperable due to rust or corrosion for the lifetime of the installation. Proof of original purchase must be provided. Click for Warranty
What if I need to return a product?
Please contact the distributor where you purchased your fixture for assistance with a return. You also must provide proof of original purchase.